FAQ

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General Products Layered Shades Solar Shades Blackout Shades Made-to-measure sheers and curtains Motorization Orders Payments Shipping Maintenance

No. Simply enter your actual measurements and we will take care of the deductions for you so that your blinds fit perfectly into your window frame.

Our products are very easy to install. Here is our installation guide and a video that will help you with the installation. Our customer service team is also available if you have any questions.

In order to meet your highest expectations, we offer a satisfaction guarantee on all our products. Plus, the mechanisms and hardware are guaranteed for life on all our products. We also offer a two (2) year warranty on motorization. For more details on the warranties offered, we invite you to visit the warranty section.

You will be notified by e-mail throughout the order process. Also, once your order is in the hands of our delivery partners, you'll receive a tracking number by e-mail.

Blinds On Sale Express is an online store only. We offer personalized service online or over the phone to assist you if needed. To view our fabrics, you can request a free sample.

You just need a few tools and our guidance by phone, website or email. Check out the How to Measure and Installation pages.

Our Premium products are a part of our top-of-the-line collection. We offer a premium product warranty of 5 years and guarantee the highest quality mechanisms and fabrics. The headrail in this range is wider, offering many more height options for larger windows. You can also choose to combine 2 fabrics on the same headrail in this collection.

The best product to protect your furniture and floors and reduce the heat in your space is to choose a solar shade.

In our Ripplefold collection, the price includes the headrail, the made-to-measure curtain, and the necessary hardware for quick and easy installation.


In our Euro Pleat, French Pleat and Grommet collections, you'll have the option of choosing with or without track. The price will be shown in your cart according to your choices.

All our blinds and curtains have the option of battery-powered Wifi motorization. Simply select the motorization option and then add the hub to your order. You'll just need one hub per house, and you'll be able to control all your curtains remotely on your cell phone using the connector app. For more information on motorization, please visit the motorization page.

The Economy Layered Shades are made of transparent mesh, while the Essential Layered Shades iare made of transparent sheer.

Blackout Layered Shades are designed to offer advanced light and privacy control, while providing near-total darkness when required. Ideal for bedrooms or rooms requiring darkness.

Here are the typical features of these blinds:

  • Layered bands: Blackout Layered Shades feature alternating bands that can be aligned to suit your needs. This allows you to modulate the amount of incoming light and maintain privacy.
  • Blackout Fabric: The main material of these blinds is a high-quality blackout fabric. It's designed to effectively block out sunlight, making it an ideal option for bedrooms and spaces where total darkness is desired.
  • Light Control: Blackout Layered Shades offer precise light control. You can adjust the bands to let in just the right amount of light, whether it's soft diffusion or darkness (90% darkness).
  • UV Protection: They also offer effective protection against harmful ultraviolet (UV) rays. This helps prevent fading of furniture, fabrics and artwork.
  • Versatility: Blackout Layered Shades are available in a variety of colors, textures and finishes, allowing them to be customized to match your interior design style.
  • Easy Care: They are easy to maintain, as they can be wiped clean with a soft cloth or cleaned with a vacuum cleaner to remove dust.

Layered Shades, also known as banded blinds or zebra shades, offer a unique combination of style and functionality. Here are the advantages of layered shades:

  1. Light Control: Layered shades provide precise light control thanks to their horizontal bands that align and overlap. You can adjust the bands to achieve the desired amount of light, from total transparency to complete privacy.
  2. Privacy Control: Layered shades let you modulate privacy by adjusting the spacing between bands. By positioning the bands closer together, you achieve total privacy, while by moving them apart, you allow outside views while maintaining discretion.
  3. Elegant aesthetics: Layered shades offer a contemporary, elegant look, suitable for a variety of interior design styles. The interplay of horizontal bands creates a unique visual effect that adds a touch of sophistication to any space.
  4. Easy to maintain: Layered shades are generally easy to clean, as they can be wiped down with a soft cloth or vacuum cleaned.

Our Premium products are our top-of-the-line collection. We offer a superior product warranty (5 years) and the mechanisms and fabrics are of the highest quality. The headrail in this collection is wider, offering many more height options for larger windows. You can also choose to combine 2 fabrics on the same headrail for this collection.

The main distinction between warm white and cool white lies in their color temperature.

  • Warm white: This hue is often associated with the softness and warmth of late-day sunlight. It has a very faint yellow to orange appearance. Opt for warm white if your dĂ©cor has beige, natural, brown or wicker tones...
  • Cool white: Cool white light is brighter, with a bluish tint. It offers enhanced visibility and more accurate color perception, but can create a colder atmosphere. Opt for cool white if your decor has tones of gray, black, concrete, or charcoal...

Solar Shades are a popular window treatment option, thanks to their functional and aesthetic advantages. Here are the benefits of solar shading for your windows:

  • Glare-free light control: Solar Shades are specially designed to filter sunlight while reducing glare. They create a pleasant ambience while preserving your ability to see outside.
  • UV Protection: Solar Shades effectively block the sun's harmful UV rays. This UV protection helps preserve furniture, fabrics, artwork and carpets from fading and deterioration, extending their life.
  • Choice of light transmission: The percentage refers to the amount of visible light that is allowed to pass through the solar shade. A lower figure means that the fabric is denser and blocks more visible light, creating greater privacy and reducing glare.
  • Privacy and lighting: The privacy offered by a Solar Shade also depends on the difference in lighting between inside and outside. During the day, when the inside is brighter than the outside, solar shades can offer a certain degree of privacy, as it is more difficult for people outside to see inside. However, at night, when the inside is lit and the outside is dark, solar sahdes may not offer the same privacy.
  • Thermal Insulation and Energy Savings: Solar shades are excellent for heat management. They reduce excessive heat by blocking some of the sun's rays, which can reduce the need for air conditioning in summer. In winter, they help retain heat, resulting in significant energy savings.
  • Solar fabrics are available in a variety of colors, patterns and degrees of transparency. This means you can customize your interior design to match your style, while enjoying the functional benefits of solar shades.

In summary, solar shades offer the perfect balance between aesthetics and functionality, providing precise light control, UV protection, energy savings, partial privacy and custom design. They are an excellent choice for homes and commercial spaces looking for versatile, modern window treatments.

The amount of light transmission is reflected by the first figure in the product name, in this example "5%", referring to the percentage of visible light that is allowed to pass through the solar fabric. A lower figure means that the fabric is denser and blocks more visible light, creating greater privacy and reducing glare.
  1. Total privacy: Blackout drapes offer total privacy by blocking the view of the outside world. This creates a private environment in bedrooms, bathrooms and other spaces where privacy is essential.
  2. Light control: Blackout drapes are ideal for controlling incoming light. They effectively reduce glare and heat from the sun, while preserving a dark, comfortable ambience, perfect for bedrooms or tv rooms.
  3. Thermal insulation: Blackout drapes have thermal insulation properties, meaning they help maintain interior temperature by blocking excessive heat in summer and retaining heat in winter, which can reduce energy costs. Blackout draps are available in a variety of styles, colors, and textures, allowing them to blend harmoniously into any décor. Their versatility makes them an aesthetic and functional choice for a variety of rooms and applications.

Whether to create a comfortable atmosphere, ensure privacy or save energy, blackout drapes are an excellent choice.

If you're looking for total darkness in your space, we have the perfect solution for you.

Opting for our exterior installation is the key to guaranteeing uncompromising darkness.

When the fabric is installed out-of-frame, it extends evenly across the window, eliminating any gaps between the fabric and the mechanism. This means that unwanted light is completely blocked out, giving you total darkness, ideal for peaceful sleep, immersive film screenings or any other use where maximum darkness is required.

If, however, you want a more discreet installation, choose interior installation and add a beautiful curtain for magazine-worthy decor.

Visit our How to Measure page for more information.

Ordering your custom curtains online couldn't be easier!

  1. Choose your curtain type and color: Browse through the available options to determine the type of curtain that best suits your space and the type of finish you want.
  2. Take precise measurements: Measure the total width and height of the walls to be covered and don't make any deductions; we'll do them for you. Refer to our How to Measure page. Add the precise measurements on our site.
  3. Customize the options in the configuration section: Be sure to customize the options according to your preferences.
  4. Add to cart: Once you've configured all the options, add the made-to-measure curtains to your shopping cart.
  5. Finalize the order: Follow the steps to finalize the order, including entering your contact details.
  6. Confirm the order: Once you're satisfied with your order, confirm it. You will then receive an order confirmation and delivery tracking information by e-mail. Estimated delivery time is 4-6 weeks.

The main distinction between warm white and cool white lies in their color temperature.

  • Warm white: This hue is often associated with the softness and warmth of late-day sunlight. It has a very faint yellow to orange appearance. Opt for warm white if your dĂ©cor has a beige, natural, brown or wicker tones...
  • Cool white: Cool white light is brighter, with a bluish tint. It offers enhanced visibility and more accurate color perception, but can create a colder atmosphere. Opt for cool white if your decor has tones of gray, black, concrete, and charcoal...

When you order our made-to-measure curtains in the Ripplefold style, the modern headrail is included for easy, elegant installation.

If you're looking for an extra touch of sophistication, opt for the Prestige headrail at an extra cost.

For the Euro Pleat, French Pleat and Grommet styles, you'll have the option of choosing the trackless option, or between the Elegance and Prestige headrails at extra cost.

Yes, as long as you contact us within 24 hours of placing the order.

We can quickly send you fabric swatches for your choice of fabrics or curtains. Simply complete the sample request form and the samples will be delivered to your home.

We accept credit cards, Paypal, Sezzle, or bank payments.

Spread your purchases into 4 payments over 6 weeks, 2 payments over 2 weeks with 0% interest, or choose to pay monthly. See details on Sezzle.

Since we offer custom-made products according to your criteria, we estimate a delivery time of 4 to 6 weeks.

Shipping is free for all orders over $250 before taxes for Canada and the United States. For orders under $250 before taxes, a fixed fee of $39 plus taxes is applied.

In order to avoid any theft of the package, a signature will be required upon receipt. However, you have the option of unloading the signature request during your purchase.

As soon as your order is finalized by our team, you will receive a tracking number by email as well as the carrier information.

Our products are easy to maintain. We recommend that you dust them gently or simply wipe them with damp cloth.

Our products are easy to maintain. We recommend that you dust them gently or simply wipe them with damp cloth.

We recommend that you follow the care instructions on the label of your curtains. Generally, it is sufficient to wash them in the washer on a delicate cycle and hang them to dry. You can also have them dry cleaned.